Behind the award-winning investigation "Unchecked Care" -...

What this episode covers

In this episode, Katherine Fitzgerlad and Eddie Keller interview Christopher Serres and Glenn Howatt of the Minneapolis Star Tribune about their award-winning investigation “Unchecked Care.” Their investigation exposed issues in the home care industry, including inadequate care, inadequate training for aides, and aggressive sales tactics by for-profit franchises. Serres and Keller give advice to new reporters on working with data and where to get started. “Unchecked Care” won the Silver Award in the 2015 Barlett and Steele Awards for Investigative Business Journalism. Megan Calcote is the host of the How to Cover Money series. Check out the full four-part series: Sick, frail and abandoned by home care firms Care aides get little to no training for life-and-death tasks The marketing of home care shifts into high gear Minnesota falters in fight against home care fraud

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Frequently Asked Questions

How long is this episode of We Mean Business?

This episode is 10 minutes long.

When was this We Mean Business episode published?

This episode was published on September 22, 2016.

What is this episode about?

In this episode, Katherine Fitzgerlad and Eddie Keller interview Christopher Serres and Glenn Howatt of the Minneapolis Star Tribune about their award-winning investigation “Unchecked Care.” Their investigation exposed issues in the home care...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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