"Behind the Smiles" with Dr. Charlie Cooper

Dr. Charlie Cooper, a prominent mentor in the Crown Council, discusses his journey from a general dentist to a cosmetic dentist, highlighting his 20-year practice and subsequent partnership with Dr. Deborah Gray King. He emphasizes the importance of mentorship, particularly from Dr. Chiro and the American Academy of Cosmetic Dentistry. Dr. Cooper advises young dentists to learn financial basics, stay within their expertise, and avoid being overly generous with patient payments. He also stresses the significance of treating patients like VIPs and creating a welcoming, family-like environment for staff. His practice, Atlanta Center for Cosmetic Dentistry, is renowned for its high-quality care and patient experience. Here are the key topics and action items from the podcast: Topics: Introduction to the Crown Council's mentor of the month podcast and leadership series Dr. Charlie Cooper's background and the Atlanta Center for Cosmetic Dentistry Early influences and mentors that shaped Dr. Cooper's career Advice for young dentists starting their careers Building a successful and patient-focused dental practice Creating a positive work environment and treating staff like family Work-life balance and maintaining strong personal relationships Action Items: Learn financial basics like reading balance sheets and P&L statements Don't be the bank - collect payments upfront when possible Find mentors and emulate successful individuals in the field Consider getting accredited by the American Academy of Cosmetic Dentistry Treat patients like VIPs and focus on providing a high-quality experience Foster a sense of family and camaraderie among your staff