Being an Unflappable Leader: Why Human-Centered Management Leads to Better Performance (with Karen Hebert-Maccaro General Manager, Education at Morning Brew)

https://fellow.app/supermanagers/karen-hebert-maccaro-morning-brew-being-an-unflappable-leader-human-centered-management/ True or false: leaders must remain calm and cool under every circumstance. Fact: managers shouldn’t always appear stoic or unflappable. On episode 99, Karen Hebert-Maccaro, General Manager of Education at Morning Brew, shares why extreme unflappability is not necessarily a good thing. Karen also shares the metrics managers should focus on and how it impacts their image of success. Lastly, we dive into her four-step delegating framework to ensure effective task management. Tune in to hear all about Karen’s leadership journey and the lessons learned along the way!