Being Likeable, leadership, customer and employee engagement - Interview with Dave Kerpen

Today’s interview is with Dave Kerpen, the cofounder and CEO of Likeable, an award-winning social media and word-of-mouth marketing firm which includes Likeable Media, Likeable Community College, and Likeable Local - a provider of social media solutions for small business using proprietary software. He is also a New York Times bestselling author and today he joins us to talk about his recent book Likeable Business: Why Today’s Consumers Demand More and How Leaders Can Deliver, which was released in October of last year. This interview follows on the back of last week’s interview: Doing more to help creative business start ups grow and succeed – Interview with Doug Richard and is number fifty-three in the series of interviews with authors and business leaders that are doing great things and helping businesses innovate, become more social and deliver better service.