Ben Pippenger: Uncovering & Addressing Hidden SaaS Purchases

There’s a growing and escalating issue around the increasing number of SaaS applications and spend at companies today. Much of that is attributed to hidden SaaS purchases – or shadow IT. In this episode, Zylo Co-founder Ben Pippenger sat down with our friends at the SAP Concur Conversations podcast to discuss how to uncover shadow IT and where to start addressing it.Episode Highlights[02:07] Zylo's history and product[03:16] Employee initiated spend and SaaS purchasing[06:55] Employee-led spend, and a single source of truth learning about SaaS spend[09:11] Hidden spend and misclassification of costs[10:15] Compliance, security, and the risks of not having a Software Asset Management plan[13:25] Every company that uses software needs a SaaS management system[16:53] Taking an expense perspective with SaaS Management[20:31] Getting all the teams in an organization on board[24:15] Misclassification and entertainment purchases[26:01] Thoughts on growth and the need for SaaS management tools