Benchmarking Disney: 13 People, 5 Days, 4 Parks, & So Much More

A few weeks ago I had the privilege of hosting a dozen senior directors and managers from a non-profit organization in a week-long program at Walt Disney World. These individuals were wanting to improve the workforce experience back home. This experience encompassed four Disney theme parks in as many days plus visits to two world-class organizations, JetBlue and Give Kids the World. Since many of my listeners have been curious about the kind of work I do and the programs I have offered for nearly 25 years, I chose to make this podcast a study on not only how I carried off this program, but of the many take aways they took as a result of this experience. Logistically, hosting a dozen individuals plus myself is a challenge and a podcast in and of itself. But the experience itself is unique and one I wanted to share with all of my listeners. I’ll even share some of the kinds of messages and insights shared during the program. Imagine you could spend a week at Disney not just to see Disney, but to learn real organizational insights that could impact the work you do every day, well then this may be the podcast for you.