Benchmarking goals that make sense: How credit teams prioritize KPIs

from Extra Credit · host NACM

Tell us what you love about Extra Credit and what topics you want covered!For many credit departments, the pursuit of stronger practices and better performance is a constant and ongoing effort. As economic and market trends fluctuate, the need for improvement only grows. Through benchmarking—comparing business processes and performance metrics to industry bests and best practices—credit teams are better positioned to achieve refinement.Connect with us on LinkedIn: @Nacm-National @FCIB

What this episode covers

Tell us what you love about Extra Credit and what topics you want covered! For many credit departments, the pursuit of stronger practices and better performance is a constant and ongoing effort. As economic and market trends fluctuate, the need for improvement only grows. Through benchmarking—comparing business processes and performance metrics to industry bests and best practices—credit teams are better positioned to achieve refinement. Connect with us on LinkedIn: @Nacm-National @FCIB

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Benchmarking goals that make sense: How credit teams prioritize KPIs

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This episode is 4 minutes long.

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This episode was published on March 20, 2026.

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