Best of the Podcast 2018: How A Telecommunications Organization Earned the Right to Customer Growth

from The Chief Customer Officer Human Duct Tape Show · host Jeanne Bliss

Today's "Best of 2018" episode features Patricia Pedhom Nono, who was previously the general manager of customer service & customer experience at MTN Cameroon, one of the biggest telecommunications companies in Africa. This was a really great conversation. Patricia shared a detailed account regarding how she demonstrated the value of a customer-first strategy to a skeptical C-Suite. Get show notes at customerbliss.com/cb133

Episode metadata supplied by the publisher feed · Published Dec 28, 2018

Embed this episode

Attribution link and audio player

NOW PLAYING

Best of the Podcast 2018: How A Telecommunications Organization Earned the Right to Customer Growth

0:00 54:41

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Chief Customer Officer Human Duct Tape Show?

This episode is 54 minutes long.

When was this The Chief Customer Officer Human Duct Tape Show episode published?

This episode was published on December 28, 2018.

Can I download this The Chief Customer Officer Human Duct Tape Show episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!