Best of the Podcast: Improve Your Customers' Lives by Stepping into Their Shoes

Do you put the needs of your customers first and focus on the value you provide them? Today, we're replaying an episode that many of you enjoyed, featuring Francis Cordon, the first Chief Customer Officer at Rigor, a SaaS company. In this conversation, Francis and I chat about the importance of putting yourself in your customers' shows in order to earn your right to customer-driven growth. Get show notes at customerbliss.com/126