Best of Times / Worst of Times with John Acton

Welcome to The Best of Times / Worst of Times with David Poole and James Doyle.This is the podcast that explores the pivotal moments that make us the people we are today. Whether it's the highest of highs or even the lowest of lows, we all have a story to tell.In this episode, David and James are joined by the brilliant John Acton. John has over 30 years of experience, including time on the board with LaPoste in Europe and leading DPD in the UK. John shares his diverse and insightful experience and talks about being an expatriate in business, changing careers, and a small training technique he witnessed in the USA that was the inspiration for an innovation that became the gold standard for consumer service and is still to this day challenging companies across the world to catch up.Not only is John a brilliant business owner, he also has an impeccable taste in music!To find out more about Peer2Peer, click hereTo connect with John on LinkedIn, click hereWe would love to hear your best or worst of times so for a chance to be a part of the show, get in touch via our producer, Lucy, at [email protected] Hosted on Acast. See acast.com/privacy for more information.