Best Practices for Humanizing your HCM Tech

In this episode of "Nine to Thrive HR," host Cindi Koetzle engages with Opal Wagnac, Senior VP of Market and Product Strategy at isolved, to discuss the integration of AI in HR practices. A compelling story begins our conversation reaching back to Opal's early journey in the tech industry and her pioneering focus on a retention predictor back in 2012. Opal advocates for the adoption of AI in HR, illustrating how it will enhance efficiency and decision-making. With practical guidance, she encourages HR professionals to leverage AI to focus on tasks that require humanized thinking, while machines handle data processing and consistency. The discussion also touches on the broader implications of AI in the workplace, advocates for a strategy-led integration of technology, and awareness of “Jetson” level employee expectations.