Better CX through Better Surroundings with Claire Boscq

Employee Experience (EX) and how it relates to Customer Experience (CX) is a hot topic, but an often-overlooked aspect of EX is the workspace environment – layout, colors, scent, etc. As more and more people work from home, the environment these employees work in can become an afterthought. At the risk of sounding “woo-woo”, Claire Boscq set out to improve working environments (even if it’s also your home) by fusing traditional Feng Shui, neuroscience, and modern business principles like Maslow’s Hierarchy of Needs, to form the BIZSHUI Method. This week on Next in Queue, we touch on: · How falling down allows you to move forward · How environment affects human behavior · Practical and simple modifications you can make to your work environment · How to deal with a bedroom-based workspace · Why the position of your desk matters Website – https://claireboscq.com/ Connect with Claire on LinkedIn – https://www.linkedin.com/in/claireboscq/ Music courtesy of Big Red Horse – https://bigredhorseband.com/ Brought to you by Happitu – https://happitu.com/