EPISODE · Jan 9, 2017 · 7 MIN
Better Metrics & "Understanding Variation"
from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban
My favorite book, as I've written about before, is not a "Lean book" -- it's Understanding Variation: The Key to Managing Chaos by Donald J. Wheeler, PhD. It might look like a book about statistics... http://www.leanblog.org/audio170
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Better Metrics & "Understanding Variation"
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