Beyond AI Hype: Building Trusted Hospital Robotics with Sultan Mehrabi, CEO of Relay Robotics, and Craig Anderson, Vice President of Innovation at BayCare

What happens when a hospital trusts a robot as much as one of its own team members? In this episode of Outcomes Rocket, Saul Marquez speaks with Sultan Mehrabi, CEO of Relay Robotics, and Craig Anderson, Vice President of Innovation at BayCare, about how autonomous delivery robots are transforming hospital operations through a collaborative innovation partnership. They explain how Relay robots safely transport lab samples, medications, and other critical items, allowing nurses and pharmacy staff to spend more time on direct patient care while maintaining a secure chain of custody and reliable delivery. The conversation highlights that successful healthcare innovation depends less on adopting AI for its own sake and more on solving real workflow problems through close collaboration, user adoption, and continuous improvement. They also discuss why reliability, trust, and seamless integration into hospital infrastructure are essential for autonomous robotics to become accepted by clinicians, patients, and health systems alike. Learn how one health system is using autonomous robotics to improve patient care, reduce staff workload, and redefine what successful healthcare innovation really looks like! Resources: Connect with and follow Sultan Mehrabi on LinkedIn. Follow Relay Robotics on LinkedIn and explore their website! Connect with and follow Craig Anderson on LinkedIn. Follow BayCare on LinkedIn and explore their website!