Beyond Benefits - Incentives and Habits that Build a Positive Veterinary Clinic Culture

Do you have an “Employee of the Month” award? Do you give out “gold stars” or have a “Reward Wall” in your clinic? What about holiday pay bonuses? If you do, do these tactics actually encourage positive workplace behaviors and actions? This week co-hosts Dr. Ernie Ward and Beckie Mossor, RVT explore what veterinary staff incentives get results and create a more positive clinic environment. Find out what Dr. Ward calls the “Perfectionist Trap,” what happens when an incentive program fails, and why sometimes a paid-day-off beats more money. This is a conversation rich in management nuggets, real-world examples, and lots of practical advice for any veterinary team. Thank you Viewfinders for your loyal listening! Please share this episode with a colleague who needs a lift and leave us a review on iTunes!