Beyond efficiency: The value spectrum of AI

In this episode of Back to the Future with Sutherland, host Sonya Barlow is joined by Shantanu Das, GM & Global Head of Services, Primary Sales and Scam Prevention at Wayfair, and Sanjay Reddy, SVP & Global Head of Retail and CPG at Sutherland. Together, they explore how AI is redefining the business value spectrum—beyond efficiency and automation—to drive meaningful human impact. Hosted on Acast. See acast.com/privacy for more information.

Episode metadata supplied by the publisher feed · Published Oct 21, 2025

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Beyond efficiency: The value spectrum of AI

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