Beyond Orders: The Transformation to a Trusted Learning Advisor

In this episode of the HR Leaders Podcast, I’m joined by Dr. Keith Keating, Chief Learning & Development Officer at BDO and luminary in the field of Learning and Development. During the episode, we discussed his new book, the Trusted Learning Advisor.👉 Subscribe to HR Leaders: http://bit.ly/2wFkCEq🎙️ Listen on your favourite platform: https://art19.com/shows/hr-leaders-podcast👤 Follow Chris on LinkedIn: https://www.linkedin.com/in/chrisraineyhr/See Greatness Everywhere with EightfoldPowered by deep-learning AI, Eightfold’s unrivaled Talent Intelligence Platform shows you what you need, when you need it. Whether you’re finding or developing talent, their skills-driven approach backed by our unparalleled talent insights enables the outcomes you need to stay ahead. Explore the Platform: https://hubs.li/Q02jjSsT0Episode highlights00:00 - Episode highlight00:28 - Welcoming Keith Keating01:12 - Motivation behind his new book, "The Trusted Learning Advisor"03:05 - Evolution of L&D and HR05:03 - The Inclusiveness and Credibility in L&D06:33 - Keith's Approach to Establishing Credibility08:18 - Building Effective Stakeholder Relationships09:16 - The Difference Between Order Taking and Taking Orders11:47 - Becoming a Trusted Learning Advisor: A Continuous Journey13:05 - Identifying and Engaging in Business Conversations14:17 - Language and Communication in Stakeholder Engagement16:05 - Importance of Relationship Building and Credibility17:04 - The Role of Frontline Workers in Organizational Insights18:20 - Demonstrating the Value of L&D to Stakeholders19:35 - Regular Review of Success Metrics with Stakeholders22:57 - Moving from Reactive to Proactive in L&D25:16 - Educating Stakeholders on L&D Value26:21 - Balancing Daily Delivery with New Technology Awareness29:23 - L&D's Critical Moment and Opportunity30:24 - Essential Skills for Modern L&D Leaders31:13 - Storytelling and its Impact on Stakeholder Engagement33:19 - Discussing Budget and Value with CFOs35:12 - Addressing the Skills Crisis in L&D36:49 - AI's Impact on Job Roles and L&D Responsibilities37:00 - Parting advice and where to reach outAbout HR Leaders Podcast: Join Chris Rainey as he chats with the world's top Chief People Officers, CHRO’s and industry experts who share their experience, insights, lessons learned and how they are shaping the future of work for business and society.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.