Beyond the AI Hype: What Lenders Value Most - TJ Harrington | S3E21

Technology, such as artificial intelligence and automated solutions, are changing lending at an incredible pace. Listen as Stewart Lender Services Senior Vice President TJ Harrington shares what lenders are actually investing in, where companies are seeing real returns, and why trust remains an important competitive advantage in this episode of October Research’s Keys to Real Estate podcast, with host Mary Schuster. They sort out where AI is delivering measurable value versus just hype, what lenders really expect from title and settlement partners, and – perhaps most importantly – why relationships still outperform technology when transactions become difficult. Chapters:1:37 - The importance of trust and relationships in a high-trust business4:02 - Industry consolidation and integrated platforms8:24 - Industry resilience and the importance of continuous innovation12:49 - Strategic guidance for title executives: Make smart AI investments14:12 - Industry's future challenges, hope for innovation, and closing thoughtsGet In Touch…Guest email: [email protected] email: [email protected] find more episodes of “Keys to Real Estate” or learn more about October Research – the nation’s leading independent provider of market intelligence, industry news, expert analysis and regulatory information for professionals in the real estate, title, financial and settlement services industries – visit https://www.octoberresearch.com.Episode sponsored by TrustLink – https://www.trustlinkservices.com/Episode produced by October Research – https://www.octoberresearch.com