Beyond the Bid: Bashar Haddad on Customer Service in Federal Contracts | Staffing Series

How can entrepreneurs navigate the complex world of government contracting while building a sustainable business? Bashar Haddad shares his journey from diverse business experiences to co-founding SSI, now a successful government contractor operating in multiple countries and continents.Bashar traces SSI's path from a small recruiting company to a prime contractor for various government agencies. He discusses how the 8(a) program helped launch their business and the challenges they faced after graduating from it. The conversation explores SSI's approach to government contracting, including their focus on customer service and going above and beyond contract requirements.The discussion delves into the intricacies of government contracting, including NAICS codes, size standards, and the delicate balance between small business status and growth. Bashar emphasizes the importance of understanding these regulations and adapting to changing market conditions.Bashar candidly discusses the personal and financial challenges he faced during lean years, including accumulating $80,000 in credit card debt. He shares how he overcame these through persistence, positivity, and faith.As an industry veteran, Bashar offers insights on the evolving landscape of government contracting, including the shift from Low Price Technically Acceptable (LPTA) to Best Value contracting. He discusses the potential impact of this change on both contractors and government agencies.The conversation concludes with Bashar's perspective on the future of government contracting and SSI's plans for continued growth and success.Key influences that shaped Bashar's approach: His mother and aunt, who provided positive role models after his father's early death His deep Catholic faith, which he credits for guiding him through challenges Early business experiences in various industries, including real estate and retail The 8(a) program, which taught him how to run a government contracting business Lessons learned from overcoming financial hardships and near-business failureDon't miss this engaging discussion with a government contracting entrepreneur who's built a successful company while navigating personal and professional challenges.References: Website -https://www.groupssi.com/LinkedIn - https://www.linkedin.com/in/bashar-haddad-71683a11Anthony Codispoti, AddBack Benefits Agencyhttps://www.addbackbenefitsagency.com/Transcript | Beyond the Bid: Bashar Haddad on Customer Service in Federal ContractsYoutube - Inspired Stories Podcast by AddBack BenefitsAgencyhttps://www.youtube.com/channel/UC-2KCy3zqjALje6hwzWT0VA