Beyond the Chatbox: The Rise of Generative UX (GenUX) with Milena Nikolic

Join Milena Nikolic, Founder and CEO of Heywa Labs, for a masterclass on the next great interface revolution. With a 13-year tenure at Google—rising from a graduate engineer to Senior Engineering Director in Search and Android—and a former role as CTO of Trainline, Milena is one of the most sophisticated voices in tech today. In this episode, we move past the limitations of the "chat window" to explore Generative UX (GenUX): a new paradigm where AI builds structured, interactive experiences in real-time to help users compare, evaluate, and decide.🎯 Insights You’ll Learn:The Death of the Chat Loop: Why text-based chat is a limiting end-state for complex decision-making and what comes next.Defining GenUX: How AI can generate entire interactive interfaces on the fly—not just sentences—to suit a user’s specific intent.The AI-Mediated Web: How businesses can maintain brand integrity when AI becomes the primary "lens" through which users discover products.Rethinking Search & E-commerce: Why traditional content platforms must pivot from "providing links" to "facilitating experiences."The Google & Trainline Playbook: Lessons on scaling massive tech organizations and the engineering rigor required for global products.Speed vs. Stability: How startups can move fast and innovate without being rendered obsolete by the next foundational model update.The Decision Architecture: Moving AI from a "calculator" that gives an answer to a "consultant" that helps you explore options.🌍 Why This Matters:In 2026, the world is suffering from "Chat Fatigue." We have realized that asking a bot for a vacation plan or a product comparison often results in a wall of text that is hard to act upon. Milena Nikolic and Heywa Labs are pioneering the transition to Generative UX, where the interface itself adapts to the task. Whether you are buying a home or planning a complex trip, GenUX provides the structured environment needed to make the best choice. For businesses, this is a wake-up call: the way you show up in an AI-mediated world will be determined by how well your data integrates into these new, dynamic experiences.👤 Expert Background:Founder & CEO of Heywa Labs, the London-based pioneer of GenUX technology.Former Senior Engineering Director at Google, with 13 years of leadership across Search, Android, and Google Play.Former CTO of Trainline, leading a large-scale international technology organization at the executive level.Software Engineering Veteran who has navigated the evolution of mobile, search, and now generative intelligence.Thought Leader at the intersection of AI architecture and human-centric design.🎙️ Hosted by Gary Fowler, CEO of GSD Venture Studios — global AI entrepreneur, investor, and innovation leader spotlighting founders navigating the realities of building in the AI era.💡 Perfect For:Product leaders, UX designers, AI researchers, E-commerce strategists, and any founder looking to build the "next big thing" beyond the LLM wrapper.🚀 Timely Topic:The first wave of AI was about the model. The second wave, in 2026, is about the interface. Milena Nikolic is the architect showing us how we will actually live and work in an AI-driven reality.Subscribe for more global founder conversations from GSD Venture Studios: https://gsdvs.com#GenUX #HeywaLabs #AIInterface #ProductStrategy #GoogleAlumni #FutureOfSearch #MilenaNikolic #GaryFowler #GSDVentureStudios