Beyond the Checkbox: Conway Medical Center shaped specialty pharmacy outcomes with accreditation

In this episode of The Strategic Dose: Driving Your Pharmacy Mission, host Lesley Pink chats with Tyler Clay, Senior Director of Pharmacy and Infusion Services at Conway Medical Center, and Bonnie Dugie, Vice President of Pharmacy Accreditation Services at VytlOne, to break down what specialty pharmacy accreditation really means and why it matters. They discuss why more medications are moving into the specialty space, how accreditation supports safer, more consistent patient care, and how it can unlock access to limited distribution drugs (LDDs) and payer networks.Tyler and Bonnie also share how Conway achieved dual ACHC and URAC accreditation in just 45 days with zero citations, the workflow and quality-management practices that make that possible, and what’s next as accreditation standards evolve, especially as AI becomes more embedded in healthcare and specialty pharmacy operations.Listen now and subscribe for more conversations that help pharmacy leaders achieve their mission.