Beyond the Code: Deploying Empathy • Michele Hansen & Hannes Lowette

This interview was recorded for GOTO Unscripted at GOTO Aarhus.gotopia.techRead the full transcription of this interview hereMichele Hansen - Author or "Deploy Empathy" and Co-Founder of GeocodioHannes Lowette - Head of Learning & Development at Axxes, Monolith Advocate, Speaker & Whiskey LoverRESOURCESdeployempathy.combrenebrown.comDESCRIPTIONCode is always a means to an end rather than the end product itself. It’s extremely important to understand the broader picture and see what the code that you or your team are going to write is helping to solve.Michele Hansen, author of Deploy Empathy and co-founder of Geocodio, reveals some of the best practices around understanding your users and responding to their needs. Join Michele and Hannes Lowette, head of learning & development at Axxes, while they dive into how to run successful and useful customer interviews.RECOMMENDED BOOKSMichele Hansen • Deploy EmpathyJim Kalbach • The Jobs to be Done PlaybookBrené Brown • The Gifts of ImperfectionBrené Brown • I Thought It Was Just Me (but it isn't)Brené Brown • Dare to LeadStone, Chaparro, Keebler, Chaparro & McConnell • Introduction to Human FactorsBlueskyInstagramLinkedInFacebookCHANNEL MEMBERSHIP BONUSJoin this channel to get early access to videos & other perks:https://www.youtube.com/channel/UCs_tLP3AiwYKwdUHpltJPuA/joinLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!