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Beyond the Familiar - Long-Term Growth, Customer Focus, NPS and other reflections: Interview with Professor Patrick Barwise episode artwork

EPISODE · Jan 24, 2020 · 1H 5M

Beyond the Familiar - Long-Term Growth, Customer Focus, NPS and other reflections: Interview with Professor Patrick Barwise

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

This is the 9th interview of this year and I think you are in for a treat. Today's interview is with Professor Patrick Barwise of London Business School about his new book, Beyond the Familiar. Now, this is quite a long interview….a shade over an hour. I did contemplate cutting it into sections but there is such a lot of great stuff in there that I couldn't bring myself to do that. So, forgive me for the length of the interview but trust me it is worth a listen.

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Beyond the Familiar - Long-Term Growth, Customer Focus, NPS and other reflections: Interview with Professor Patrick Barwise

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Frequently Asked Questions

How long is this episode of Punk CX: Customer Experience Insights with Adrian Swinscoe?

This episode is 1 hour and 5 minutes long.

When was this Punk CX: Customer Experience Insights with Adrian Swinscoe episode published?

This episode was published on January 24, 2020.

What is this episode about?

This is the 9th interview of this year and I think you are in for a treat. Today's interview is with Professor Patrick Barwise of London Business School about his new book, Beyond the Familiar. Now, this is quite a long interview….a shade over an...

Can I download this Punk CX: Customer Experience Insights with Adrian Swinscoe episode?

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