Beyond the Fruit Basket: Building Client Relationships That Last with Deborah Myers

"If Deborah really knew me, she would know I can't eat nuts."When it comes to business gifting, good intentions aren't enough—and sometimes those generic fruit baskets and wine bottles are doing more harm than good. In this episode, Deborah Myers, CEO of Virtu Art, reveals why most businesses struggle with client gifts and how the solution starts way before you ever click "add to cart."Deborah shares the secret to creating "sticky customers" who stay longer, engage more, and refer frequently: actually listening to what people tell you. From handcrafted pens made from bourbon barrels to beach totes embroidered with a client's financial dreams, she proves that memorable gifts come from genuine connection, not last-minute panic buying.You'll discover why "strive to be interested, not interesting" is the relationship-building mantra that changes everything, plus hear incredible stories of clients who won major deals with nothing more than a handwritten note. Whether you're a financial planner, architect, or running any business where relationships matter (spoiler: that's all of them), this conversation will transform how you think about appreciation, attention, and the art of showing people they're more than just a transaction.Stop checking boxes. Start building connections.===You can connect with Deborah Myers here:www.virtuarte.comhttps://www.linkedin.com/in/deborahemyers/https://events.virtuarte.com/navigating-year-end-gift-givingYou can connect with Karl Pontau here:www.thehumanconnectionpodcast.comhttps://www.linkedin.com/in/kpontauhttps://www.youtube.com/channel/UCUbf_bDWwB9KVrFn5Sj3u2w?sub_confirmation=1Please like, subscribe, and share this episode with somebody you care about!