Beyond the Hype Cycle: How Businesses Are Deploying AI For The Long Haul

In this episode of The Age of AI, hosts Laura Lewington and Ben Clark look past the initial wave of excitement to ask a critical question: Is artificial intelligence entering its difficult adolescent phase? We explore the shift from playful AI pilots and ChatGPT demos to the complex reality of deploying AI agents at scale. From sorting out an enterprise's "digital plumbing" and data governance to navigating the hidden computing costs of token budgets, we dive into what it takes to build sustainable tech solutions. We unpack customer service "doom loops" versus successful models like Klarna, examine the rising token costs for enterprises, and discuss why human creativity remains the ultimate edge over mediocre "AI slop." Are we barely scratching the surface of what's possible, or are we heading into an era of AI inflation? If you enjoyed this episode, please like, subscribe, and hit the notification bell! #TheAgeOfAI #AIAgents #ArtificialIntelligence #TechTrends #DigitalTransformation #Innovation Learn more about your ad choices. Visit podcastchoices.com/adchoices