Beyond the hype: real-world applications of AI in banking

Episode 36 of Banking Reinvented, which was recorded live at ENGAGE Dubai 2024, explores how financial institutions in the Middle East, Africa, and beyond are navigating the unique challenges of AI adoption.Host Tim Rutten is joined by Backbase’s Thomas Fuss, Henning Soller from McKinsey & Company, and Yasar Yilmaz from Microsoft. Together, they discuss everything from Agentic AI to future predictions for the banking industry.Tune in to discover actionable insights on how banks can start small, scale AI effectively, and avoid the pitfalls of outdated approaches.Curious to find out more about customer-centric banking? Follow us on LinkedIn:-> Backbase-> Jouk Pleiter-> Tim Rutten-> Thomas Fuss-> Henning Soller-> Yasar YilmazStep into the future of finance -> Check out our content hub(00:00) - Welcome to the “Banking Reinvented” podcast(00:22) - Speaker introductions(02:01) - Why banking executives feel unprepared for AI(02:30) - Opportunities for AI in the Middle East(06:42) - The ROI of AI for banks(12:08) - Why banks in the Middle East have an adoption advantage(18:23) - How banks are leveraging AI for operational efficiency(24:13) - The rise of Agentic AI and its potential(27:21) - Predictions for the banking industry in the next 10 years(33:01) - Episode wrap-up