Big Business Insights: AI and the human touch

The growing presence of AI is multifaceted and impacts our lives in multiple ways. However, AI is not new and learning to grapple with this topic is important both now and for the future.   This episode of the Big Business Insights podcast unpacks the profound impact of artificial intelligence on various industries. Host Blessing Utete, Managing Executive at Old Mutual Corporate Consultants, is joined by Antonia Bothner, Capital Markets Lead at Endeavor SA, and Samad Masood, Associate Vice President at the Infosys Knowledge Institute, to dive into AI’s role and the challenges it faces in understanding human emotions and adaptability within the workspace.  The trio highlights the value of maintaining the human touch even while advancing technologies and successfully using AI as a co-creator instead of using it to replace human beings.   Resources used in this episode:  TechTarget: AI in banking: Benefits, risks, what’s next  Santander.com: What is artificial intelligence and how does it affect banking? New York Times: 35 Ways Real People Are Using A.I. Right Now    Forbes.com: The 10 Best Examples Of How AI Is Already Used In Our Everyday LifeGlobal Education: AI in Everyday Life: How Artificial Intelligence Impacts You TEDx Talks: The value of human creativity in the AI era | Beena Ammanath