Big CX News - The Latest on the Google-HubSpot Fallout, Patagonia's Call Center AI Lawsuit, & More

from CX Today · host CXToday.com

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.He's joined by five prominent CX analysts to dissect the latest news in the space, including stories from Google, Salesforce, and Five9.In this edition, our CX experts include:Liz Miller, VP & Principal Analyst at Constellation ResearchRebecca Wetteman, CEO & Principal Analyst at ValoirFinbarr Begley, Senior Research Analyst at Cavell GroupSimon Harrison, Founder & CEO of ActionaryMartin Schneider, Head of Research at Annuitas Research

Episode metadata supplied by the publisher feed · Published Jul 24, 2024

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Big CX News - The Latest on the Google-HubSpot Fallout, Patagonia's Call Center AI Lawsuit, & More

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