Big Ideas for Generative AI in Customer Service

What this episode covers

In this episode, Brian, David and Eric talk about the "coldest topic in America," generative AI. You can't go to a business event - or even an online forum - without hearing about gen AI. These guys talk about the history of what came before gen AI. Then they dive into ideas about how to use this revolutionary technology to improve your customer experience. It's not just for creating content. Did you hear an unfamiliar term or acronym in this episode? Visit mosaicx.com/glossary to find out what it means.

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Frequently Asked Questions

How long is this episode of No Hold Time?

This episode is 38 minutes long.

When was this No Hold Time episode published?

This episode was published on December 5, 2023.

What is this episode about?

In this episode, Brian, David and Eric talk about the "coldest topic in America," generative AI. You can't go to a business event - or even an online forum - without hearing about gen AI. These guys talk about the history of what came before gen AI....

Can I download this No Hold Time episode?

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