Big Red Button: Dealing With Unreasonable Asks

Shared Crisis: When a stressed client comes to you with an urgent request, it's hard not to panic. The tight deadlines may seem daunting but there are ways to mitigate the crisis. Paul and Rich share their insights on how to lessen stress, limit expectations, and simplify processes to get a product shipped quickly. Some pro tips: take a breath, create a sense of shared responsibility, reduce risk, and don’t forget to sleep!  Links:  McKinsey Airtable  Squarespace  Wix  Booz Allen  Zoho Writer  SAP  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.