Billable to Paid: The Home Care CEO's Billing & Collections Playbook for Year One

Most new non‑medical agencies get licensed and then discover revenue sits in limbo: invoices issued, payroll due, money late. In this 25‑minute Executive Roundtable Daniel, Claire, and Sophia deliver a practical, executable Billing & Collections Playbook built from Scott McKenzie's direct experience across HCAB's 531+ agency launches. You'll leave with a five‑step billing workflow (client deposit rules, invoice timing, net terms, payment channels, late‑fee policy), specific numbers to run to (target DSO under 30 days, suggested deposit = first week or $250 minimum, invoice cadence), compliant language for family consults and contracts, and a mitigation plan for Medicaid timing. This episode is tactical, state‑aware, and founder-friendly — no hype, only procedures you can implement before your first payroll cycle.