EPISODE · Dec 3, 2014 · 12 MIN
Bizcast :: Shep Hyken, Author of Amaze Every Customer Every Time
from Bizcast · host Kevin Crane & C-Suite Radio
Customer service expert and New York Time bestselling author Shep Hyken joins Kevin Craine on a new episoe of Bizcast. He discusses his newest book Amaze Every Customer Every Time, and shares how front-line employees to c-suite leaders can use the 52 tools outlined in his book to deliver amazing customer service, both inside the company and out. Visit http://www.c-suitebookclub.com to learn more about Shep Hyken and our other bestselling authors. Bizcast is part of C-Suite Radio, a division of C-Suite Network. Learn more about your ad choices. Visit megaphone.fm/adchoices
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Bizcast :: Shep Hyken, Author of Amaze Every Customer Every Time
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