Blending Customer Success and Customer Experience, With Dayton Semerjian - CB31

from The Chief Customer Officer Human Duct Tape Show

Dayton Semerjian was a Chief Marketing Officer 4 times. Then he decided to put his career to be on a path to become an eventual CEO. Taking on operational roles deliberately to lead toward his goal, he ran a $600 million P&L and then a $2.5 billion P&L for CA technologies. Then took on his current role; General Manager, Global Customer Success and Support at CA Technologies.

Episode metadata supplied by the publisher feed · Published Dec 13, 2016

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Blending Customer Success and Customer Experience, With Dayton Semerjian - CB31

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