Bob & Karen Sommers, Citywide Facilities Solutions Franchisees

“We’ve seen the power of the system.”Required listening for current ‘Zees and wannabes! Seeking to bust out of their careers in tech and radio and do their own thing, Bob & Karen Sommers opened the 12th market for Citywide Facilities Solutions 15 years ago. But there’s a twist to the story: Franchising was NOT in their original entrepreneurship plan!Listen in as the Sommerses share their journey and their learnings with Ab and Vini. Hear how a pandemic pivot transformed their “customer/vendor” relationships to “trusted partner” relationships and made 2020 one of their biggest years. How they tackle the unique sales challenges of a B2B franchise. The can’t-miss due diligence questions when you’re choosing a franchisor. The errors of emotional decisions. And the power of proactivity.