Body Shop Marketing: How This Shop Went From 3.0 to 4.9 Stars & Nearly 400 Reviews

How do you take a family-owned body shop from a 3.0-star Google rating with just 11 reviews to nearly 400 reviews and a 4.9-star reputation?In this episode of the Auto Shop Marketing Pros Podcast, James Griffin sits down with Omar Ibraheem of Babylon Body Shop in Columbus, Ohio to talk about how he's helping grow the collision repair business his father started in 2010.Omar shares how Babylon Body Shop transformed its online reputation, why customer communication has been critical to its success, and how the shop uses Google and Facebook advertising to grow beyond organic traffic.James and Omar also discuss:Going from 11 Google reviews to nearly 400Building a 4.9-star online reputationWhy Babylon updates customers at least twice a weekUsing Google and Facebook Ads to grow a body shopWhy organic marketing eventually hits a ceilingBuilding systems and SOPs before generating more leadsCreating a culture that attracts and retains good employeesBuilding a business that doesn't depend on one personOmar's vision for scaling the family businessThe story of his father and the legacy behind Babylon Body ShopOmar sums up his approach to growth perfectly:“Build your reputation. Get the attention. And have a system in place to handle the attention.”About Babylon Body Shop:Babylon Body Shop is a family-operated collision repair shop in Columbus, Ohio, specializing in collision repair, structural and frame work, paint, and cosmetic repairs. Visit them online at https://www.babylonbodyshop.com/For auto body or collision service in Columbus, Ohio, call them at (380) 345-1163Want more calls, leads, and customers for your auto shop?Auto Shop Marketing Pros helps auto repair shops, body shops, PDR companies, detailers, and other automotive businesses grow through online advertising and marketing systems.Schedule an Auto Shop Strategy Session:AutoShopMarketingPros.com/scheduleLearn more or book a free strategy session at: ⁠⁠⁠⁠⁠⁠⁠AutoShopMarketingPros.com⁠⁠⁠⁠⁠⁠⁠Whether you're just starting or scaling, this talk is packed with actionable steps to help you reach more customers fast. Auto Shop Marketing Checklist. This is a 70 point marketing checklist that covers everything you need to review your online presence.  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to get the checklist⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Just starting out your Auto service business or have limited resources for marketing Check out our Auto Shop Marketing Secrets Course. This course is based on our experience helping various auto shops including: auto body shops, auto repair shops, paintless dent repair, detailers, customs shops, and more. It has 49 step-by-step lessons and guides designed to help Auto Shops: Increase Your Shop’s Car Count, Get More Calls, More Quote Requests, More Customers. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠:Schedule an Auto Shop Strategy Session to discuss how we can help your auto shop increase it's car count. This is a one-on-one session specifically for Auto Repair Shops, Auto Body Shops, Paintless Dent Repair Shops, Detailers, and Auto Customization shops. The goal is for you to generate more leads through more calls and more quote request, to ultimately drive more sales and profits. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to schedule now.⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠