EPISODE · Sep 18, 2023 · 7 MIN
Boeing 767 Emergency Slide Mistakenly Deployed — Is This the Flight Attendant’s Fault?
from Lean Blog Audio: Practical Lean Thinking, Psychological Safety, and Continuous Improvement · host Mark Graban
Direct blog post link It’s not unusual to see individuals get blamed for systemic errors and problems. Case in point, this article: Delta Air Flight Attendant Makes Expensive Mistake After Emergency Slide is Accidentally Deployed Shortly After Landing in Dublin It seems like a fact that the flight attendant deployed the slide. But is the mistake their fault?
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Boeing 767 Emergency Slide Mistakenly Deployed — Is This the Flight Attendant’s Fault?
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