EPISODE · Jun 19, 2025 · 1H 12M
Bolster Culture by Serving Your Internal Member
from The Credit Union Leadership Podcast · host ServiStar Consulting
Gallup has recently found a drop in manager engagement from 30% to 27%. This is a troubling sign for organizations looking to improve employee engagement. Interestingly enough, Gallup says that when managers go through a management program, manager performance metrics improve 20-28%. We bring on a panel of ServiStar clients to share their insights and experiences with implementing training programs that can play a pivotal role in reversing this trend. Guests: Austin Kimberling - U.P. State Melisse Robinson - HRCCU Maria Wahl - PEFCU In this episode we talk about and answer these questions: Coaching and Recognizing Excellence Community Service and Internal Culture Maintaining Momentum in Service Standards Click Here to Submit Your Questions Links from show: Click Here to read Gallup's State of the Workplace 2025 Report Sign Up For Coaching for Performance Link To Podcast
What this episode covers
Gallup has recently found a drop in manager engagement from 30% to 27%. This is a troubling sign for organizations looking to improve employee engagement. Interestingly enough, Gallup says that when managers go through a management program, manager performance metrics improve 20-28%. We bring on a panel of ServiStar clients to share their insights and experiences with implementing training programs that can play a pivotal role in reversing this trend. Guests: Austin Kimberling - U.P. State Melisse Robinson - HRCCU Maria Wahl - PEFCU In this episode we talk about and answer these questions: Coaching and Recognizing Excellence Community Service and Internal Culture Maintaining Momentum in Service Standards Click Here to Submit Your Questions Links from show: Click Here to read Gallup's State of the Workplace 2025 Report Sign Up For Coaching for Performance Link To Podcast
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Bolster Culture by Serving Your Internal Member
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