Bolster Culture by Serving Your Internal Member episode artwork

EPISODE · Jun 19, 2025 · 1H 12M

Bolster Culture by Serving Your Internal Member

from The Credit Union Leadership Podcast · host ServiStar Consulting

Gallup has recently found a drop in manager engagement from 30% to 27%. This is a troubling sign for organizations looking to improve employee engagement. Interestingly enough, Gallup says that when managers go through a management program, manager performance metrics improve 20-28%. We bring on a panel of ServiStar clients to share their insights and experiences with implementing training programs that can play a pivotal role in reversing this trend.    Guests: Austin Kimberling - U.P. State Melisse Robinson - HRCCU Maria Wahl - PEFCU In this episode we talk about and answer these questions:  Coaching and Recognizing Excellence Community Service and Internal Culture Maintaining Momentum in Service Standards Click Here to Submit Your Questions Links from show: Click Here to read Gallup's State of the Workplace 2025 Report Sign Up For Coaching for Performance Link To Podcast

Gallup has recently found a drop in manager engagement from 30% to 27%. This is a troubling sign for organizations looking to improve employee engagement. Interestingly enough, Gallup says that when managers go through a management program, manager performance metrics improve 20-28%. We bring on a panel of ServiStar clients to share their insights and experiences with implementing training programs that can play a pivotal role in reversing this trend.    Guests: Austin Kimberling - U.P. State Melisse Robinson - HRCCU Maria Wahl - PEFCU In this episode we talk about and answer these questions:  Coaching and Recognizing Excellence Community Service and Internal Culture Maintaining Momentum in Service Standards Click Here to Submit Your Questions Links from show: Click Here to read Gallup's State of the Workplace 2025 Report Sign Up For Coaching for Performance Link To Podcast

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Bolster Culture by Serving Your Internal Member

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This episode was published on June 19, 2025.

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Gallup has recently found a drop in manager engagement from 30% to 27%. This is a troubling sign for organizations looking to improve employee engagement. Interestingly enough, Gallup says that when managers go through a management program, manager...

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