Bona Fide Hotel Technology for the Future | Ep. #267

Although COVID-19 is an expected temporary disruption, the growth of hotel technology is evolving and will define the future of the hospitality property industry. Here’s what you can expect.Why new hotel technology is important New machine-learning-based systems will play an important role as hotels, resorts, bed and breakfasts recover losses in the post-pandemic period. They are useful for:• Automated revenue management• Micro-targeted marketing• Fare forecasting• Predicting seasonal demands• Personalised search and booking engines with learned preferences• Competitive pricing• Customised, personalized experiencesHere are seven of the most important technologies that have emerged as essential for hospitality businesses in a post-pandemic future.Machine learning & AI systemsNew developments in these technologies shaped by online search engines and booking apps have a huge potential to revolutionize the hospitality property industry, including:• Automated Revenue Management Tools• Evolving Search and Booking Databases• Getting More PersonalThe biggest advantage of developments in machine learning is the ability of businesses to personalize experiences and provide constantly improving, streamlined services and marketing, based on customer data.In-property communicationClear communication amongst hospitality property employees will become more vital in the future and this can be made more efficient by moving things onto an app. Your staff will be able to easily share pictures of rooms that need cleaning or tasks that need specific attention across all different departments so you can quickly react. Training can also be moved to online so that all of your employees are able to stay up-to-date with any new changes.Continue reading and I’ll share more hotel technology for the future…⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://keystonehpd.com/bona-fide-hotel-technology-for-the-future-267Post COVID-19 Action Planhttps://KeystoneHPD.com/PostCovid19ActionPlan Get Your INNsider Tipshttps://KeystoneHPD.com/INNsider-TipsJoin one of your private groupshttps://keystonehpd.com/private-groupsSay hi on socialFacebook: https://www.facebook.com/KeystoneHPDTwitter: https://twitter.com/KeystoneHPDLinkedIn: https://www.linkedin.com/company/keystone-hospitality-developmentListen to The Hospitality Property School PODCAST herekeystonehpd.com/hospitality-property-school-podcastsYouTubehttps://youtu.be/19FRJamZQ48A Division of Keystone Hospitality Property Development