Bonus Clip: Staff Turnover Costs £25,000 Every 90 Days | Jonah Werth

Going back into the Captive Conversations archive, this bonus clip features Jonah Werth from Blend. Jonah explains why compliance courses are only one part of hospitality training, how knowledge disappears when experienced team members leave, and why weak onboarding can cost a business £25,000 every 90 days. He also shares how short, practical and engaging training can improve retention and save operators money. A useful five-minute listen for hospitality leaders thinking about people, culture and the real cost of staff turnover. #Hospitality #StaffTraining #EmployeeRetention #CaptiveConversations