BONUS: Doing More than Documentation episode artwork

EPISODE · Sep 25, 2025 · 14 MIN

BONUS: Doing More than Documentation

from Technical Writing Success · host Curt Robbins

Welcome to episode 134 of the Technical Writing Success podcast from Curt Robbins. This podcast is targeted at IT professionals, technical writers, and documentation specialists. Subscribe today to never miss a single daily episode!Today’s episode reviews a presentation by technical writer Jodi Zolli entitled "Balancing the Equation: Doing More than Documentation." Zolli is a content developer and project manager from Boston. Hosts Daphne and Fred unpack Zolli's informative presentation, covering QA testing, project management, and training (among other topics). The presentation recommends that technical writers expand their roles beyond traditional documentation to increase their organizational value. The material emphasizes that technical writers possess skills crucial for improving usability and user experience, assisting with process definition, creating visual content, and supporting functions like quality assurance testing, and project management. The presentation aims to shift the perception of technical writers from being solely dependent on engineers to being proactive, versatile contributors (sometimes humorously referred to as the "Swiss Army knife of technical writers"). _________________________I'm currently taking on new clients. I enjoy helping companies with their documentation and communications strategy and implementation. Contact me to learn about my reasonable rates and fast turnaround.>> View the original presentation "Balancing the Equation: Doing More than Documentation": https://tinyurl.com/ycxmf4fd>> Read the Robbins article "Tool Review: Adobe FrameMaker" article: https://tinyurl.com/5dj3b8tp>> Read the Robbins article "Helping Junior Technical Writers": https://tinyurl.com/yc82h4j7>> Read the Robbins article "10 Famous Technical Writers": https://tinyurl.com/5ejznknw>> Read the Robbins article "Tech Writers: Embrace Structured Content": https://tinyurl.com/32ysxm3v>> Read the Robbins article "Role of User Experience in Tech Writing": https://tinyurl.com/mrdtenbb>> Join the Technical Writing Success group on LinkedIn: https://tinyurl.com/mr28u7td>> Subscribe to the weekly Tech Writing Success newsletter: https://tinyurl.com/yc7dbfy3>> Subscribe to the AI for Technical Writers podcast: https://tinyurl.com/mppehxtn

Welcome to episode 134 of the Technical Writing Success podcast from Curt Robbins. This podcast is targeted at IT professionals, technical writers, and documentation specialists. Subscribe today to never miss a single daily episode!Today’s episode reviews a presentation by technical writer Jodi Zolli entitled "Balancing the Equation: Doing More than Documentation." Zolli is a content developer and project manager from Boston. Hosts Daphne and Fred unpack Zolli's informative presentation, covering QA testing, project management, and training (among other topics). The presentation recommends that technical writers expand their roles beyond traditional documentation to increase their organizational value. The material emphasizes that technical writers possess skills crucial for improving usability and user experience, assisting with process definition, creating visual content, and supporting functions like quality assurance testing, and project management. The presentation aims to shift the perception of technical writers from being solely dependent on engineers to being proactive, versatile contributors (sometimes humorously referred to as the "Swiss Army knife of technical writers"). _________________________I'm currently taking on new clients. I enjoy helping companies with their documentation and communications strategy and implementation. Contact me to learn about my reasonable rates and fast turnaround.>> View the original presentation "Balancing the Equation: Doing More than Documentation": https://tinyurl.com/ycxmf4fd>> Read the Robbins article "Tool Review: Adobe FrameMaker" article: https://tinyurl.com/5dj3b8tp>> Read the Robbins article "Helping Junior Technical Writers": https://tinyurl.com/yc82h4j7>> Read the Robbins article "10 Famous Technical Writers": https://tinyurl.com/5ejznknw>> Read the Robbins article "Tech Writers: Embrace Structured Content": https://tinyurl.com/32ysxm3v>> Read the Robbins article "Role of User Experience in Tech Writing": https://tinyurl.com/mrdtenbb>> Join the Technical Writing Success group on LinkedIn: https://tinyurl.com/mr28u7td>> Subscribe to the weekly Tech Writing Success newsletter: https://tinyurl.com/yc7dbfy3>> Subscribe to the AI for Technical Writers podcast: https://tinyurl.com/mppehxtn

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BONUS: Doing More than Documentation

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This episode was published on September 25, 2025.

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Welcome to episode 134 of the Technical Writing Success podcast from Curt Robbins. This podcast is targeted at IT professionals, technical writers, and documentation specialists. Subscribe today to never miss a single daily episode!Today’s episode...

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