Bonus: Real-World Emotional Intelligence Strategies for Healthcare Pros (The Tools They Don’t Teach You in School)

In this powerful bonus episode, our founder Lisa Manzo shares the real-world emotional intelligence tools she wishes someone had taught her early in her healthcare career. These aren’t theoretical concepts—these are practical, in-the-moment strategies for staying grounded, present, and emotionally resilient in fast-paced clinical settings.Whether you're walking into a patient room, facing a tough shift, or decompressing at the end of the day, you'll learn:✔ How to use 30-second emotional resets between patients✔ A simple "doorway ritual" to avoid emotional spillover✔ The mindset shift that de-escalates difficult patients and families✔ Daily intention-setting and end-of-shift rituals to protect your energy🎙 This bonus wraps up the Emotional Intelligence in Healthcare mini-series—brought to you by The Phoenix Mind.🔹 Claim your FREE Emotional Intelligence Certification & take your growth even further:📌 ThePhoenixMind.com📌 Learn more about Lisa Manzo → LisaManzo.us🚀 Listen now & get the tools they never taught you in school—but you use every shift.