EPISODE · Aug 13, 2025 · 27 MIN
Boosting Member Engagement in Healthcare Outreach
from The Juice - Consumer Direct Podcast · host The Juice - Consumer Direct Podcast
Healthcare outreach is evolving fast, driven by telehealth, an aging population, and the demand for convenience. This episode breaks down how payers, providers, and outreach partners can improve member engagement, increase appointment show rates, and deliver high-quality care at scale.Learn strategies for building omnichannel contact systems, handling rural and hard-to-reach populations, and aligning with payer incentives while maintaining compliance and trust. Discover how proactive outreach, white-glove service, and strong feedback loops can directly impact healthcare outcomes and revenue.Meet the Hosts:Carson Poppenger – CEO & Founder of SqueezeJacob Thorpe – SVP, Growth & Partnerships at SqueezeJames Cook – Chief Operating Officer at SqueezeFor more information, visit: www.GoSqueeze.com
What this episode covers
Healthcare outreach is evolving fast, driven by telehealth, an aging population, and the demand for convenience. This episode breaks down how payers, providers, and outreach partners can improve member engagement, increase appointment show rates, and deliver high-quality care at scale.Learn strategies for building omnichannel contact systems, handling rural and hard-to-reach populations, and aligning with payer incentives while maintaining compliance and trust. Discover how proactive outreach, white-glove service, and strong feedback loops can directly impact healthcare outcomes and revenue.Meet the Hosts:Carson Poppenger – CEO & Founder of SqueezeJacob Thorpe – SVP, Growth & Partnerships at SqueezeJames Cook – Chief Operating Officer at SqueezeFor more information, visit: www.GoSqueeze.com
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Boosting Member Engagement in Healthcare Outreach
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