Brand Spotlight: Cutera with Sam and Leighannah episode artwork

EPISODE · Aug 28, 2025 · 35 MIN

Brand Spotlight: Cutera with Sam and Leighannah

from The Patient Is Always Right · host thepatientisalwaysright

Sam Keen and Leighannah Tickner from Cutera reveal how they built their UK operation by doing something radical - actually saying no to sales when it's not right for the client. From launching AviClear for acne treatment to the American energy that transformed their British approach, they share why some clinics are doubling down during economic uncertainty, how to avoid being "everything to everybody," and why 2.5 devices per clinic proves their post-purchase support works. Plus, the surprising truth about why being "less apologetic" as Brits could change everything, how to price premium treatments confidently, and why innovation alone isn't enough to build a successful aesthetic practice. If you're looking to get a tailored content strategy made for you and your clinic, check out Ignite and book a free strategy call.

Episode metadata supplied by the publisher feed · Published Aug 28, 2025

Embed this episode

NOW PLAYING

Brand Spotlight: Cutera with Sam and Leighannah

0:00 35:58

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

No similar episodes found.

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Patient Is Always Right?

This episode is 35 minutes long.

When was this The Patient Is Always Right episode published?

This episode was published on August 28, 2025.

Can I download this The Patient Is Always Right episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!