Brand strategy and marketing challenges with James Hacon

ABOUT: ⠀   This week we discuss brand, marketing & the future of business with  James Hacon - Managing Director at Think Hospitality and Co-Founder of Restaurant Marketer & Innovator.   We touch on service standards, the evolving role of marketing and the importance of building relationships within businesses - especially with operations & people. James also gives us a preview of the what's in store for the 2019 Restaurant Marketer & Innovator conference after the successful inaugural event in January 2018. One not to miss!        JAMES HACON   James is the Managing Director at Think Hospitality and helps grow hospitality brands through structured strategic development, supported by insightful research, customer journey mapping and thought-invoking stakeholder engagement.   With a background in operations, development and marketing, both brand and agency side, James brings a unique set of skills and an outstanding understanding of the hospitality sector. This experience has been gained working with more than 50 companies in 10 countries; Australia, France, Germany, Malaysia, New Zealand, Spain, Thailand, UAE, UK and USA.   James also co-founded Restaurant Marketer & Innovator, which is a a collaboration between Propel & Think Hospitality. Restaurant Marketer & Innovator is a community of more than 1000 restaurant marketing and innovation professionals brought together through a series of events each year. The community stretches all of Europe and is launching events further afield during 2018 & 2019.    ⠀ FOLLOW US: ⠀ ⠀ James ⠀ https://twitter.com/jameshacon ⠀ https://twitter.com/restmarkinnov  ⠀ https://uk.linkedin.com/in/jameshacon ⠀ https://www.thinkhospitality.co.uk/  ⠀ https://www.restaurantinnovator.com    ⠀     ⠀ Mark / WE ARE Spectacular⠀   https://twitter.com/spectacularmark ⠀ https://twitter.com/spectacularchat  ⠀ https://www.instagram.com/spectacularmark/ ⠀ https://www.linkedin.com/in/markmcculloch/  ⠀   Do you want to be on the next Spectacular Marketing Podcast? Email [email protected]