Breach Series 4 - Adam Burns of BlackVeil

In this Breach Series episode of Modern Cyber, Jeremy speaks with Adam Burns, CEO of BlackVeil, about a real-world ransomware incident that struck one of Adam’s MSP clients. Adam shares how the breach was initially detected, the role phishing played in the attack, and the team’s recovery efforts—including narrowly saving the client’s backups. The conversation also touches on CrowdStrike’s 2023 outage and key lessons learned from both incidents, including the importance of fundamentals like email security, air-gapped backups, and response readiness.About Adam BurnsAdam Burns is the CEO of BlackVeil, a New Zealand-based company focused on simplifying email security for businesses of all sizes. With a career rooted in the MSP space, Adam has worked across support, engineering, and project delivery roles. Drawing on years of experience responding to cybersecurity incidents, he now helps organizations protect against common vulnerabilities—especially phishing and email-based threats.BlackVeil Website: https://www.blackveil.co.nz