Breaking Free from Legacy: Modernizing Health Plans with AI and BPaaS

from Becker’s Payer Issues Podcast · host Becker's Healthcare

In this episode, Kevin Adams, CEO of HealthEdge, discusses how health plans can overcome legacy technology challenges through modernization, business process as a service (BPaaS), and AI-driven efficiency. He shares insights on building stronger operational foundations and how next-generation automation is reshaping payer operations. This episide is sponsored by HealthEdge.

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This episode is 25 minutes long.

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This episode was published on November 14, 2025.

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