Brett Bartolai: Driving SaaS Cost Savings through Procurement at GrubHub

Sprawl. Unchecked spend. Surprise renewals. Procurement is well-positioned to manage the chaos that comes with SaaS. In fact, Brett Bartolai, the Head of Procurement at GrubHub, equates the role to air traffic controller. In this episode, Brett shares how increased scrutiny over their software stack and spend has helped GrubHub surface shadow IT, reduce costs, and stay ahead of renewals.Key Takeaways[00:00 - 02:26] Introduction to Brett Bartolai[02:33 - 05:18] Hot Takes with Thom: Businesses aren't taking full advantage of procurement[05:16 - 05:57] Procurement as the connective tissue that unites organizations and SaaS[05:57 - 06:59] Brett's procurement journey[06:59 - 08:43] Procurement finds you[08:43 - 10:27] What drives Brett is team building and making an impact every day[10:27 - 12:58] Differences in procurement at a Fortune 100 company versus a startup[12:59 - 14:54] Procurement's role in facilitating software purchases for the company, groups, and individuals[14:55 - 20:28] How GrubHub is positioning cost containment and value in 2023 and beyond[18:15 - 20:45] A shift to a more pragmatic approach to a software review board[20:45 - 22:22] And oh shit moment with freemium models[22:22 - 23:26] Who all is involved in SaaS management at GrubHub?[23:27 - 24:05] Good things discussed and moving as quickly as possible[24:07 - 26:14] How does Brett look at program success internally at GrubHub[26:16 - 28:08] Rapid fire