Brex: From Scaling Fast to Recalibrating Deep W/ Heather Dunn

Brex grew fast — maybe too fast. When Heather Dunn stepped in as Chief People Officer, the company was fresh off hypergrowth, layoffs, and a complete rebuild of its operating model. In this episode, Heather opens up about what it takes to lead through turbulence, rebuild trust after hard decisions, and recalibrate a culture that once prized speed above all else.From interviewing founders for values alignment to handling executive scandals and rethinking performance reviews, Heather shares how Brex went from scaling fast to scaling intentionally — and what it taught her about leadership, resilience, and the art of transparency.If you’ve ever wondered how to balance ambition with stability, or how to rebuild employee trust after big change, this one’s for you.