Brian Rosen | President & CEO | Canada | Colliers International | Technology, tenant experience, and connection to community and amenities

In this episode, host David Abrams is in conversation with Brian Rosen, President & CEO | Canada at Colliers International. We learn about Brian’s non-traditional journey to commercial real estate and his experience bringing teams together to create opportunities where 1 + 1 = 3. We discuss the long term nature of the industry and the role that buildings will play in supporting their business partners. Brian goes on to say, “the best operators are investing in amenities and engagement with the tenants and community, and that’s why tenant experience apps are going crazy.” Our conversation also addresses the importance of ESG as just one example of delivering on what tenants want—and how this same attention to environmental concerns was an early impetus to the development of HILO, in order to reduce print communication and move buildings toward digital connectivity. Brian is not quite ready to give up on the notion of “location, location, location” as a critical driver of real estate decisions, but he does believe it’s critically important for properties to have a vision and a commitment to technology, tenant experience, and connection to community and amenities. Subscribe to TEN so you never miss an episode of the Tenant Experience Network.