EPISODE · Sep 4, 2023 · 30 MIN
Brian Solis: Innovation, AI and CX over Wine
from Tech Seeking Human
Brian Solis is a digital analyst, speaker and author, and has recently joined ServiceNow as head of Global Innovation. We've been virtual friends for a long time, speaking on various stages together about disruption, innovation, culture and digital experiences. I found Brian headed to Melbourne, and I took the chance to grab him for 30 mins and over a champagne we hit some big topics; Mega and Micro Trends; how do we keep up? AI - How do we embrace it? What's going on with Digital Experience? Are we getting it right or wrong? Champagne or Wine? That was an easy topic. Q on Q vs Long Term Vision. How to balance both. Cultural and leadership Empathy. It was a fun chat, and my brain was nicely spent. As usual I wish I had more time.
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Brian Solis: Innovation, AI and CX over Wine
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